Product Support and Customer Service

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Is the current displayed?

No

How often is the current measured?

Every 1/8 second.

What is Amp-Hour measurement?

It is the accumulation of current (i.e. Amps) over time (i.e. hours). If there was a current flow of 3 amps for 7 hours, then the Amp-Hours would be 3 Amps x 7 Hours = 21 Amp-Hours.

What is a Coulomb?

1 Amp for a duration of 1 Second

How long does the Battery last?

If the switch is pressed only one time per month, then about 5 years.

How is the battery condition shown?

If the battery is Ok then there will be a Green Batt LED shown after the switch is pressed. If the Battery should be changed then you will see a Red Batt LED.

What happens if the battery is dead?

When you press the switch no LEDs will be On. The accumulation of data will not be lost if the Batt is gone. Change battery.

What happens if the battery is dead for say 1 month?

The typical time horizon of the the ion-exchange membrane is 5 years or so. Hence 1 month out of 60 months is a very small percentage. Change battery.

Does the unit measure the life remaining for the metal anode?

No

How is the life remaining shown on the LEDs?

There are 5 LEDs that represent 100% of the life. Each LED is 20%.

What does the it mean when the Red LED is flashing after I press the switch?

There is less than 10% of life remaining

What does it mean if the Red LED is flashing every couple of seconds or so and I did not press the switch?

The Desgin Life of the Membrane Shell has been exhausted.

How is the Design Life of the Membrane Shell determined?

It is based upon the amount of membrane surface area of the anode cell using a proprietary criteria based upon 30 years worth of observations

Can the unit be rescued with a new Cell or Membrane Shell?

No

Can I use it with an old Cell or Membrane Shell?

No